Skip to main content
Swiss Innovation Academy
  • Home
  • Books
  • Q&A
  • Tools
  • Newsletter
  • About
  1. Home

Q&A

Books

  • What is the Service Designer mindset?
  • What is Service Design?
View All

News

  • Coming soon
View All

Prototyping and Service Design

  • What are the different types of prototypes?
  • What's the difference between a test and a prototype?
View All

Service Design Dictionary

  • Backstage
View All

Tools and templates

  • Coaching Canvas (Canva and PDF template)
  • Workshop planner: Google Sheets Templates
View All

Making people happy shouldn't be that fucking hard.

Service Design is the science and art of serving people well and creating lovely moments for other humans. As a Service Design nerd and educator, each week I create new content about Service Design.

Join the newsletter Discover more

  • Sign up

© 2026. Published with Ghost.