What is the Service Designer mindset?

Finally understand how service designers think and what makes them such a special group of innovators.

Learn in five chapters how service design practitioners think and act differently.

About this course

1. Service designers focus on a human-centered approach

2. Service designers love to make shit happen

3. Service designers are lazy

4. Service designers don’t think in terms of silos but in journeys

5. Service designers deal with uncertainty

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